How Do I Pick a Crystal?
Generally speaking the crystal chooses you, if you are drawn to it read a little about it and see if it resonates with you.
Each of our crystal listing has a brief run down on its meaning and potential uses making it easier for you to determine if its the right choice for you or a loved one.
If you’re ever unsure please don’t hesitate to contact us, we are always happy to help.
How Do I Find a Product?
Hopefully we’ve made it nice and easy for you to find what you’re after!
On the menu you will see the following –
POPULAR – Here you will find some of our most popular ways to shop. This menu is a great place to start if you’re not sure what you’re looking for.
JEWELLERY – Shop all our jewellery or shop via metal type.
SHELVES – You guessed it, this will show you all the shelves we have!
CRYSTALS – Shop crystals only.
– POPULAR – This will allow you to shop some of our more popular crystals by name.
– FORM – This will allow you to shop via crystal form ie. rough, tumble, cluster etc.
– FEEL – Not sure what crystal you want but know what you’d like help with? Shop here.
ACCESSORIES – This will allow you to shop our cleansing items, lamps, books and various accessories.
Still can’t find what you want? Our website has a handy search function that can help you find what you’re looking for.
Where Are You Located?
We are located in Western Sydney, NSW, Australia.
When Will My Order Get To Me?
As we are a small team, please allow up to 2 – 5 BUSINESS DAYS for order processing and dispatch.
All shelves will take 10 – 14 BUSINESS DAYS to process.
Below are AUSPOST delivery estimate periods. Please enquire for international.
Regular Post || METRO AREAS – Please allow up to 5 BUSINESS days
OTHER AREAS – Please allow up to 7 BUSINESS days
Express Post || METRO AREAS – Next BUSINESS day
OTHER AREAS – Please allow up to 3 BUSINESS days
What Are Your Shelves Made From?
All our shelves have been built with 100% sustainable PEFC / AFS certified Australian wood and sanded back to a smooth finish and stained in your choice of colour.
All of our timber is hand selected to ensure it meets our high standard of quality.
Based on availability and quality the wood your shelf will be built from Tasmanian Oak or Meranti Timber.
Why Does It Take So Long For My Shelf To Be Made?
All of our shelves are made to order and creating the perfect piece does take time.
Our wonderful shelf builder still works full time so all orders are made around his work hours.
What Is Your Recycling Policy?
We strive to use recyclable, recycled and biodegradable packaging where possible.
All bubble wrap, void fill and postage bags we use are biodegradable (as an added bonus our void fill is water soluble!)
To dispose of your postage bags please remove all labels and tape, cut into small pieces and dispose of in your compost bin.
Please note that at times we may use recycled cardboard and boxes to pack your order.
How Often Do You Get New Products?
We aim to have new product every month but the best way to stay up to date with new product info, sneak peeks and everything else Astra & Stone is to follow us on social media and subscribe to our newsletter.
What Is Your ABN?
90819516801
How Can I Contact You?
The best way to contact us is via email – hello@astraandstone.com.au
Do You Offer Wholesale?
Yes, we do! For more information on working with us simply fill in a wholesale enquiry form
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